TB-9-2350-314-23-2-1 Warranty for Paladin Digital Fire Control System (PDFCS) Download
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TB 9-2350-314-23-2-1 3 3. COVERAGE - SPECIFIC. The following listing identifies the PDFCS components covered under this Warranty Technical Bulletin: Table 1 - Warranted Components Nomenclature NSN Part No. CAGEC PDFCS Digital Computer Unit (PDCU) NA 12999083 19200 KEYPAD NA 12999084 19200 PDFCS Power Conditioning Unit-2 (PCU-2) NA 12999085 19200 PDFCS Muzzle Velocity System (PMVS) 5985-01-522-1648 12999104 19200 4. CONTRACTOR RESPONSIBILITIES. a. The items determined to be defective, due to defective material or workmanship will be replaced with a serviceable item and returned to the warranty claimant at no cost to the government. b. Upon request of an RMA, the contractor will either: (1) Request return of the item using RMA number assigned at the time the return decision is made or (2) Determine that the failure or item is not covered under warranty. c. Repair or replace the returned item. d. Maintain a real time database that contains serial number listing of warranted items, warranty information, and status of maintenance actions including expected return date identified by component serial number. This database shall be accessible to the user to track status of maintenance and warranty information. e. Maintain a telephone number for the purpose of obtaining warranty service support. Refer to paragraph 1f. 5. GOVERNMENT RESPONSIBILITIES. a. User Responsibilities. The user will ensure that troubleshooting was done and that there is no evidence of abuse. All information will be documented at the time of the RMA request. b. Nullification. The following actions taken by the user may nullify the warranty: (1) Improper installation. (2) Improper use. (3) Abuse. (4) Performing maintenance not authorized in TM 9-2350-314-20-2-2. (5) Improper packaging causing damage during shipment. Package in accordance with paragraph 6d. c. The warranty does not cover user costs associated with the removal and installation of defective or failed warranty items.