TM-9-2320-334-13&P LHST Operator, Field and Parts Manual M1147A1 Trailer Download
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TM 9-2330-334-13&P Change 1 0001 00-6 GENERAL INFORMATION/WARRANTY (700,000-719,999) 001 00 WARRANTY – Continued 3. Coverages-Specific (Cont). b. Pass-Through, Material and Workmanship Warranty. The Pass-Through Warranty is provided by the vendor in Table 1. Supplier Summary Section, but will be administered by TVS through your local WARCO. Material and Workmanship Warranty are supplied by TVS through your local WARCO. To obtain services for Pass-Through, Material and Workmanship Warranty, your local WARCO contacts TVS through their website (www.tvsonlinesupport.com) or calls 1-800- 221-3688, asks for the Warranty Department, and provides the following information: • Customer work order number • Customer complete address • Equipment serial number • Defective component part number • Manufacturer cage code • Defective component National Stock Number • Description of the defect including codes from the electronic boxes • Component serial number or date code, if available • Quantity • Person to contact on the request for warranty, to include: telephone, fax number and shipping address. This information can be sent by your local WARCO to the TVS website (www.tvsonlinesupport.com) or electronic mail (warranty@baesystems.com). c. Warranty Start Dates. • Information to determine the Pass-Through Warranty start date for Michelin is listed later in this Bulletin. Material and Workmanship Warranty start at hand off as evidenced by the user’s hand receipt or property book and expire 24 months later. • For Pass-Through, Material and Workmanship Warranty, your local WARCO contacts TVS through their website (www.tvsonlinesupport.com) or calls 1-800-221-3688, asks for the Warranty Department, and provides the information in paragraph 3.b. TVS will obtain the warranty start date and notify the Government if the warranty period has expired. 4. Material and Workmanship Warranties. a. Warranty Period. The warranty period for the Material and Workmanship Warranty is 24 months and begins with hand off to the unit as evidenced by the unit’s hand receipt or property book. b. Coverage. The Material and Workmanship Warranty covers the complete equipment, parts and labor, excluding those items identified in paragraph 3.a. No warranty claims will be submitted for less than $300.00 total value, Contractor cost of parts and labor. c. Procedure. The unit will submit a DA Form 2407 or DA Form 5504 to their local WARCO for submittal to TVS for warranty consideration. Upon claim approval, TVS will begin appropriate repair action as identified by the warranty claim.