TB-9-2320-318-14 FMTV Technical Bulletin Warranty Program M1078 M1083 Download

TB 9-2320-318-14 3 • TRUCK, CARGO, MTV, LONG WHEELBASE W/MHC, M1086A1; 2320-01-447-3895 • TRUCK, TRACTOR, MTV, M1088; w/o wn 2320-01-355-4332, w/wn 2320-01-360-1892 • TRUCK, TRACTOR, MTV, M1088A1; w/o wn 2320-01-447-3893, w/wn 2320-01-447-3900 • TRUCK, WRECKER, MTV, M1089; 2320-01- 354-4528 • TRUCK, WRECKER, MTV, M1089A1; 2320-01- 447-3892 • TRUCK, DUMP, MTV, M1090; w/o wn 2320- 01-354-4529, w/wn 2320-01-360-1893 • TRUCK, DUMP, MTV, M1090A1; w/o wn 2320-01-447-3899, w/wn 2320-01-447-6344 • TRUCK, CHASSIS, MTV, M1092; 2320-01-354- 3382 • TRUCK, CHASSIS, MTV, M1092A1; 2320-01- 447-3894 • TRUCK, CARGO, MTV, AIR DROP, M1093; w/o wn 2320-01-355-3063, w/wn 2320-01- 360-1896 • TRUCK, DUMP, MTV, AIR DROP, M1094; w/o wn 2320-01-355-3062, w/wn 2320-01-360- 1894 • TRUCK, CHASSIS, MTV, LONG WHEELBASE, M1096; 2320-01-354-4527 • TRUCK, CHASSIS, MTV, LONG WHEELBASE, M1096A1; 2320-01-447-3885 a. These items may have been rebuilt by Stewart & Stevenson Tactical Vehicle Systems, LP (TVSLP) under contract number W56HZV-04-C-0260. Inquiries to TVSLP can be made by calling 1-800-221-3688 and asking for the Warranty Department. b. The contractor warrants the supplies are free from defects in material and workmanship for a period of thirteen (13) months from the warranty start date, not to exceed sixteen (16) months from the Government acceptance date. c. Defects. If a defect/failure is caused by (or falls within) any of the following categories, it is not considered warrantable and a claim should not be initiated: (a) Misuse or negligence (b) Accidents (c) Improper operation (d) Improper storage (e) Improper transport (f) Improper or insufficient maintenance service (g) Improper alterations or repairs (h) Defect/failure discovered or occurring after warranty expiration date (i) Fair wear and tear items (brake shoes, CTIS seals, pads, armatures, brushes, etc) (j) Foreign object damage (k) Improper packing or handling (l) Combat damage (m) Consequential damages resulting from a defect or failure (n) Total value of parts required, per claim, is less than $300.00. d. To obtain services for this warranty, your local WARCO contacts TVSLP at 1-800-221-3688, asks for the Warranty Department, and provides the following information: 1) Vehicle S/N 2) Vehicle mileage 3) Defective Component P/N 4) Description of the Defect 5) Component Serial No. or Date Code, if available 6) Quantity 7) Person to Contact on the Request for Warranty, to include: telephone, fax number and shipping address. This information can be sent by your local WARCO via electronic mail (m.esker@ssss.com) utilizing DA Form 2407. 4. Contractor Responsibilities. When the owning unit has directed the contractor to provide replacement parts, the contractor will ship replacement parts within three (3) working days of written claim notification. If the contractor is unable to meet the three (3) working days, the site will be notified of any delay and the anticipated contractor ship date. CONUS requirements, including Alaska and Hawaii, will be shipped to the repair location. OCONUS requirements will be shipped to a Government provided APO when the weight and cube of the packaged material is within postal guidelines. All other OCONUS requirement will be shipped to a Government provided CONUS Port of Embarkation.